Privacy Policy
Last updated: April 2026
Privacy Policy
This privacy policy describes how Beocca (www.beocca.com) collects, uses and protects your personal data when you visit our website or make a purchase.
What data do we collect?
We collect the following data when you use our website:
- Name
- Address details
- Email address
- Phone number (if provided)
- Payment information (via secure payment providers; we do not store full payment details)
- Order details
- IP address, device and browser data
- Cookie and analytics data
How do we collect data?
Data is collected when you:
- Place an order
- Create an account
- Contact us at info@beocca.com
- Visit our website (via cookies or analytics tools, only with your consent)
What do we use this data for?
- Processing and shipping orders
- Customer service and communication
- Improving our website and user experience
- Meeting legal obligations (accounting, tax rules)
- Fraud prevention
- Marketing, only where you have given consent
Sharing data
We only share your data with third parties necessary to deliver our services:
- Payment providers (such as Shopify Payments, Mollie, PayPal)
- Shipping partners (such as PostNL)
- Shopify as hosting platform
- Analytics services (Google Analytics, Shopify Analytics) – only with your consent
- Marketing platforms (Meta, Google Ads, Microsoft Advertising) – only with your consent
All parties process data according to strict security rules and in compliance with the GDPR.
Cookies
We use cookies to make our website function properly, save shopping carts, remember preferences and analyse performance. Marketing and analytics cookies are only activated after you have given consent via our cookie banner. See our Cookie Statement for more information.
Retention periods
We do not keep personal data longer than necessary:
- Order and invoice data: 7 years (legal retention obligation)
- Marketing data: until you unsubscribe
- Website analytics: a maximum of 26 months
Your rights
Under the General Data Protection Regulation (GDPR) you have the right to:
- Access your data
- Correct inaccurate data
- Have data deleted (where legally permitted)
- Restrict processing
- Data portability
- Withdraw consent for marketing
- Lodge a complaint with the Dutch Data Protection Authority
Use of AI and automated tools
Beocca may use AI-supported software and other automated tools to improve customer service, communication, content, fraud and security checks, and the general operation of the webshop. When personal data is processed using such tools, this is done in accordance with the General Data Protection Regulation (GDPR).
If we use external suppliers for such tools, they process data solely on Beocca's instructions and only for the purposes for which we use these tools. Where necessary, we conclude data processing agreements with these parties or make other appropriate arrangements regarding security, confidentiality and data protection.
When personal data is processed via a service used outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses approved by the European Commission or other legally permitted protective measures.
Insofar as we use AI or automated tools in contact with customers, we ensure appropriate transparency about the nature of that use where it is relevant to the interaction. Beocca does not make decisions based solely on automated processing that have legal effects for you or otherwise significantly affect you, without human intervention.
If you have questions about how we use automated tools or AI in relation to your personal data, please contact us at info@beocca.com.
Contact
Beocca
Hof van Venetië 6
7007 KC Doetinchem, Netherlands
Email: info@beocca.com
Website: www.beocca.com
Changes
We reserve the right to amend this privacy policy. The date at the top of this page shows the most recent update.
