Privacy Policy
Last updated: April 2026
Privacy Policy
This privacy policy describes how Beocca (www.beocca.com) collects, uses, and protects your personal data when you visit our website or make a purchase.
What data do we collect?
We collect the following data when you use our website:
- Name
- Address details
- Email address
- Telephone number (if provided)
- Payment information (via secure payment providers; we do not store complete payment details)
- Order data
- IP address, device and browser data
- Cookie and analytics data
How do we collect data?
Data is collected when you:
- Places an order
- Creates an account
- Contacts us via info@beocca.com
- Visits our website (via cookies or analytics tools, only with your consent)
What do we use this data for?
- Processing and shipping orders
- Customer service and communication
- Improving our website and user experience
- Compliance with legal obligations (accounting, tax regulations)
- Fraud prevention
- Marketing, only when you have given your consent
Sharing data
We share your data only with third parties necessary to provide our services:
- Payment providers (such as Shopify Payments, Mollie, PayPal)
- Shipping partners (such as PostNL)
- Shopify as a hosting platform
- Analytics services (Google Analytics, Shopify Analytics) – only with your consent
- Marketing platforms (Meta, Google Ads, Microsoft Advertising) – only with your consent
All parties process data in accordance with strict security rules and in compliance with the GDPR.
Cookies
We use cookies to ensure our website functions properly, save shopping carts, remember preferences, and analyze performance. Marketing and analytics cookies are activated only after you have given your consent via our cookie banner. See our Cookie Statement for more information.
Retention periods
We do not retain personal data longer than necessary:
- Order and billing data: 7 years (statutory retention requirement)
- Marketing data: until you unsubscribe
- Website analytics: up to 26 months
Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access to your data
- Correction of inaccurate data
- Deletion of data (to the extent permitted by law)
- Restriction of processing
- Data portability
- Withdrawal of consent for marketing
- Filing a complaint with the Dutch Data Protection Authority
Use of AI and automated tools
Beocca may use AI-supported software and other automated tools to improve customer service, communication, content, fraud and security checks, and the general operation of the webshop. When personal data is processed through the use of such tools, this is done in accordance with the General Data Protection Regulation (GDPR).
If we engage external providers for such tools, they process data solely on Beocca's instructions and only for the purposes for which we use these tools. Where necessary, we enter into data processing agreements with these parties or make other appropriate arrangements regarding security, confidentiality, and data protection.
When personal data is processed through a service we use outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses approved by the European Commission or other legally permitted protective measures.
To the extent that we use AI or automated tools in contact with customers, we provide appropriate transparency about the nature of that use when it is relevant to the interaction. Beocca does not make decisions based solely on automated processing that produce legal effects concerning you or otherwise significantly affect you without human intervention.
Do you have questions about how we use automated tools or AI in relation to your personal data? Please contact us at info@beocca.com.
Contact
Beocca
Hof van Venetië 6
7007 KC Doetinchem, Netherlands
Email: info@beocca.com
Website: www.beocca.com
Changes
We reserve the right to amend this privacy policy. The date at the top of this page shows the latest update.
