Changed your mind after placing your order? No problem. As long as your package has not yet left our warehouse, you can cancel your order free of charge. Click the button below, and we will cancel your order immediately and refund the full amount.
At the top of this page, click the Cancel my order button and provide your order number (#2026...). Specify whether you want to cancel the entire order or only part of it.
Tip: The sooner you let us know, the greater the chance that we can still stop your order before shipping.
Has your order not been shipped yet? Then we’ll cancel it right away, and you don’t need to do anything else. You’ll receive a confirmation once it’s done.
You will receive a full refund via the same payment method you used to pay. Any shipping fee will also be fully refunded.
As long as your order has not yet been marked as “shipped,” you can cancel it free of charge and without giving a reason.
Is your package already on its way? Then you can no longer cancel it, but you can simply use our free 30-day return policy. See the returns page.
Do you only want to cancel part of your order? Clearly specify which items are concerned in your request.
A paid order that we cancel will be fully refunded—you will never pay cancellation fees.
We usually respond within a few hours. Email us or send us a message via WhatsApp—whatever you prefer.
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