Contact | Customer Service | Beocca

Contact

Let's talk about something.

A question about a bag, a wish for something custom, or just a good conversation about leather. We read everything ourselves — and usually email back within a day.

Reply within 24 hours, on business days

Write, call or DM, we read everything ourselves.

Questions about a specific bag, an idea for something custom, or fancy a chat about leather and craft? You're in the right place.

Or choose a faster channel

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Frequently asked questions

A few things people often ask me. Don't see your question? Feel free to send a message.

Order before 17:00 and I'll ship your bag the same business day. Expect the next business day in NL and 1–2 business days in BE.

Send me a message via this form or WhatsApp with your wishes — dimensions, leather type, colour, hardware. We'll go through a quick sketch together and I'll prepare a quote.

Vegetable-tanned leather, no chrome, only natural tannins from tree bark and leaves. The leather-care page has all the info per leather type.

Unused and with the original labels, you can return within 30 days. Returns are free within the Netherlands.

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